Cannot retrieve type of desk on day that it is not booked

We have been using the Resource_GetAllResources_V1 to retrieve a list of all desks on a daily basis. However, it seems that there is no way to distinguish the type of desk in the data returned. This is also true for the APIs such as Desks_GetDesks_V1 and all other ways to retrieve an enumeration of what desks are available. It seems that the only API that returns the type of desk is DeskBooking_GetDeskBookings_V1, i.e. a desk must have been booked on a day for us to see that it was available. The problem with this is that we cannot track the usage ratio of booked desks to available desks - all we know are number of installed desks. With the current social distancing requirements not all the installed desks are available, so it means that we cannot use this API for capacity management.

Comments

  •  
    Unable to invoke Get_Desk endpoint. Please help us by providing the sandbox details where we can get all related details. Ex some endpoint from where we can book our desk or get desk related details.
    Posted by Hidden Fri, 09 Jul 2021 11:13:30 GMT


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